Follow-up System?

The opinions expressed in this forum do not necessarily reflect the views of Affiliate Summit Corporation or its owners. No expressed or implied opinions of any product or service should be considered an endorsement or recommendation of any kind by Affiliate Summit Corporation or its owners.

Please read this thread that explains what is and isn't acceptable before you start posting.

Page 1 of 1

You cannot start a new topic
You cannot reply to this topic

Follow-up System? Do you know a good one?

#1 DecorativeCeilingTiles

Merchant

Group: Members
Posts: 799
Joined: 01-July 11
LocationMargate, Florida

Posted 17 February 2012 - 02:12 PM

Anyone knows any good follow up system that will keep things organized and that will give alerts etc?

Milan Jara - Merchant & AM at Decorative Ceiling Tiles,Inc- Affiliate Program- Email-Sub forum

#2 WadeTonkin

Advanced Member

Group: Members
Posts: 113
Joined: 18-January 11
LocationJacksonville FL

Posted 17 February 2012 - 02:47 PM

Hi Milan, you talking email follow ups (autoresponder) or for something more like a customer relationship management (CRM) tool for you to use to keep on top of things?

If you are looking for a CRM tool - I'm liking BatchBook (www.batchblue.com) now. It's affordable, has cool social media hooks to allow you to connect via social media and has some cool third party tool integrations.

Wade Tonkin | Affiliate Manager | partners //at// fanatics.com
Fanatics | Surf Fanatics PopFanatics @FanaticsAff |Fanatics Affiliates On Facebook

#3 DecorativeCeilingTiles

Merchant

Group: Members
Posts: 799
Joined: 01-July 11
LocationMargate, Florida

Posted 17 February 2012 - 03:16 PM

WadeTonkin, on 17 February 2012 - 02:47 PM, said:

Hi Wade,

CRM tool is what I was looking for.

Does it keep track of conversations?

I am going to look into that.

Thanks

Milan Jara - Merchant & AM at Decorative Ceiling Tiles,Inc- Affiliate Program- Email-Sub forum

#4 Convergence

Advanced Member

Group: Members
Posts: 31
Joined: 02-February 11
LocationBrighton, CO

Posted 17 February 2012 - 05:56 PM

While I have not had any experience with this software, I have see other merchants using NetSuite. Have also heard good things about SalesForce.

This post has been edited by Convergence: 17 February 2012 - 05:56 PM

#5 WadeTonkin

Advanced Member

Group: Members
Posts: 113
Joined: 18-January 11
LocationJacksonville FL

Posted 18 February 2012 - 08:34 PM

Milan, they give you an email address that you can forward or CC emails to that attaches follow ups to a communications record with a contact - it's pretty easy to use and I am liking it more each time I work with it. They have a free trial - check it out.

Wade Tonkin | Affiliate Manager | partners //at// fanatics.com
Fanatics | Surf Fanatics PopFanatics @FanaticsAff |Fanatics Affiliates On Facebook

#6 KushAtVMInnovations

Merchant

Group: Members
Posts: 22
Joined: 02-March 11
LocationLincoln, NE

Posted 21 February 2012 - 08:13 PM

DecorativeCeilingTiles, on 17 February 2012 - 03:16 PM, said:

Hi Wade,

CRM tool is what I was looking for.

Does it keep track of conversations?

I am going to look into that.

Thanks

Might also be worth checking out SalesForce (or SugarCRM).

#7 DecorativeCeilingTiles

Merchant

Group: Members
Posts: 799
Joined: 01-July 11
LocationMargate, Florida

Posted 22 February 2012 - 01:28 AM

Thanks to all of you!

Milan Jara - Merchant & AM at Decorative Ceiling Tiles,Inc- Affiliate Program- Email-Sub forum

#8 Sebastian Bermudes

Member

Group: Members
Posts: 14
Joined: 18-April 12

Posted 15 May 2012 - 11:46 AM

Merxcore is also an alternative. It is a very simple to use CRM with all of your basic features. It provides one account for all of a companies salesmen so they can share all their data. Its mainly targeted towards small businesses.

#9 Ryan Berry

Member

Group: Members
Posts: 20
Joined: 20-April 12

Posted 16 May 2012 - 04:43 PM

I used Salesforce CRM and it was great, but mist of the features we did not need. Batchbook is great, has less features and focuses more on contacts than sales and marketing.

Regards

NextPay is an innovative global eCommerce company